Description of the Problem:
I have successfully integrated UMP 6.5 with NSD 7.x by:
reconfiguring UMP to login using e-mail address
reconfiguring wasp and
loading the Servicedesk.lar file into UMP.
The integration works successfully and I can log into UMP, click the Servicedesk tab and see the Service Desk appear.
However, this only works once. If I move off to another tab then return to the Service Desk tab I get an SSL error.
Diagnosis so far:
Using Chrome and looking at the URLs being called I can see the following URLs being called before the error:
Which in turn redirects to:
I can see that there is an obvious error in the URL above where a :80 is being inserted into the URL when this is actually a https call and hence the ssl error.
If I remove the :80 manually or replace this with :443 then it all works.
Is there any way I can make a change to a configuration file somewhere to stop that :80 being inserted or to replace it with :443. I’m guessing that a particular .jsp file must be responsible for this redirect maybe driven by some config file but I can not determine which one.
Can anyone help me fix this problem.