Is it possible to generate MTBF (mean time between failures) and MTTR (mean time to recovery) metrics for each service/application being monitored in Nimsoft?
I believe if you are loading your alarms to the sqldb you should be able to write a query to calculate this. I know we generate a report that shows the total time of each out outage so taking those number and dividing by number of events should get your mttr at least.
Agreed. The data is all there, you'd just need to spend a little bit of time building something out through queries.
Alternatively, you could look into Nimsoft Service Desk - it offers these and similar stats out-of-the-box.
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