ray.wood

Integration with Hornbill Supportworks?

Discussion created by ray.wood on Mar 16, 2011
Latest reply on Mar 18, 2011 by 3859

I'm responding to an RFP where the prospect is looking for integration with Hornbill Supportworks - basic generation of incident (ticket) from an alarm and closing of same when alarm cleared.

 

I have a generic answer for this but wondered if anyone had already done a specific integration for this and how it was done.

 

Thanks

Ray

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