Service Now Integration

Discussion created by Lee_Freer on Nov 19, 2010
Latest reply on Jan 19, 2011 by ccwells

Hi All,


We are working with a prospect that will require integration with Service Now. While we have the sncgateway probe, this particular prospect is a completely 64 bit environment.


Since the sncgateway probe relies on perl and must run on the primary hub (which is x64), we must us perl 5.10 (which is 64 bit).


My understaning is that the sncgateway probe was written and tested against perl 5.8, which is 32 bit only. It would also appear that not all the required libraries for this gateway are available for perl 5.10.


So - anyone done any integration with Service Now in a 64 bit environment? Any advice would be greatly appriciated!


(See attached for sncgateway installation guide)




- Lee Freer