I have a large prospect that wants t include hardware monitoring as part of any solution. I have explianed that typically we receive SNMP Trap alerts from the hardware vendor solution e.g. IBM Director, HP SIM, Dell OpenManage, etc. and convert those in to NMS alarms.
They said that is OK but have instances in the past where the hardware vendor agents have stopped working and so no SNMP traps are issued.
Has anyone addressed this before?
Is there a way to "poll" the hardware vendor agents to ensure they are still alive and responding?