Is there a way that we can monitor jitter on the Cisco Call Manager other than the saa_monitor probe that uses snmp? I was asked by a customer if we have something that utilizes SOAP protocol that Cisco uses?
The way Nimsoft monitors Cisco UCM today is via their SOAP AXL API, so if it's available to your prospect today via Cisco UCM, then we could certainly monitor it if we don't already.
Have your prospect take a screenshot of what it looks like in Cisco UCM, then open a case on it.
Got it. Thank you. And in regards to Cisco Call Center we can monitor that on the Express and Enterprise Level?
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