Jenson-Teo

UIM 8.0 Installation fails at pre-requistes steps for several times

Discussion created by Jenson-Teo on Jan 6, 2015
Latest reply on Jan 7, 2015 by Jenson-Teo

Hi,

 

   I am trying to install UIM8.0 on windows 2008 R2 Enterprise version, I have installed mysql DB,jre-7u45-windows-x64  and when I try to install "setupCAUIMServer" it given me an error with "Pre-validation steps failed" OS/Platform: Failed :Windows Server 2008 R2.

 

Can some one help me here.

 

I have installed Nimsoft 7.6 on the same Windows 2008 R2 and it was successfull. When I tried to install UIM 8.0 It fails at the Pre-Validation steps and the logs shows all the pre-requistes are sucessfull. I am attaching the screenshots for reference as well.

UIM 8.0 Prevalidation fail.jpg

 

Here are the Log msgs:

 

Tue Jan 06 14:14:50 PST 2015

Free Memory: 205650 kB
Total Memory: 317952 kB

java.class.path:
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData\IAClasses.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData\Execute.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\InstallerData\Execute.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData\Resource1.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\InstallerData\Resource1.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\InstallerData

ZGUtil.CLASS_PATH:
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData\IAClasses.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData\Execute.zip
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\InstallerData

sun.boot.class.path:
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\resources.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\rt.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\sunrsasign.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\jsse.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\jce.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\charsets.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\jfr.jar
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\classes

java.ext.dirs:
C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre\lib\ext
C:\Windows\Sun\Java\lib\ext

java.version == 1.7.0_45 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Oracle Corporation
java.vm.version == 24.45-b08
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.7
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 51.0
java.compiler == null
java.home == C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows\resource\jre
java.io.tmpdir == C:\Users\ADMINI~1\AppData\Local\Temp\2\
os.name == Windows Server 2008 R2
os.arch == amd64
os.version == 6.1
path.separator == ;
file.separator == \
file.encoding == utf-8
user.name == Administrator
user.home == C:\Users\Administrator
user.dir == C:\Users\Administrator\AppData\Local\Temp\2\I1420581514\Windows
user.language == en
user.region == null
__________________________________________________________________________

Installed Feature(s) Application of CA Unified Infrastructure Management Server

Install Begin: JANUARY 6, 2015 2:00:30 PM PST
Install End: JANUARY 6, 2015 2:00:38 PM PST

Installed by InstallAnywhere 14.0 Enterprise Build 4390


User Interactions
-----------------


Summary
-------

Installation: Successful.

12 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

Check Disk Space: C:\Program Files (x86)\Nimsoft
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space: 1,925,812,792; Free Disk Space: 59,793,592,320

 

Regards,

Jenson

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