sandroalvesbrasil

Opening another ticket in ca service desk in a probe nas

Discussion created by sandroalvesbrasil on Sep 11, 2014

Hi,

 

I have a casdgtw probe set to open tickets on a ca service desk in production.

 

I'm installing a new hub and I want the alerts generated by it, open another ticket in ca service desk. but this hub should be part of my domain, like other hubs.

 

This new hub, I'm using a new probe of the probe and a new casdgtw so that only the alerts that hub, open another ticket in ca service desk.

 

That's right?

 

Alerts this new hub will appear on my primary hub domain?

 

I once had several probes in and decided to unify into one. performance greatly improved. 

 

Now with this need, was the only way I found to separate the opening tcikets.

 

Thank you.

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