Opening another ticket in ca service desk in a probe nas

Discussion created by sandroalvesbrasil on Sep 11, 2014



I have a casdgtw probe set to open tickets on a ca service desk in production.


I'm installing a new hub and I want the alerts generated by it, open another ticket in ca service desk. but this hub should be part of my domain, like other hubs.


This new hub, I'm using a new probe of the probe and a new casdgtw so that only the alerts that hub, open another ticket in ca service desk.


That's right?


Alerts this new hub will appear on my primary hub domain?


I once had several probes in and decided to unify into one. performance greatly improved. 


Now with this need, was the only way I found to separate the opening tcikets.


Thank you.