I'm trying to fire an alarm that has "¡¡ALARM!!" in it, but NAS fires the alarm like this: "ï¿½ï¿½ALARM!!"
For some reason the inverted exclamation mark is not recognized.
Any ideas how I can manage this?
Thanks a lot
Hehe... Simply remove utf-8 configuration from all java-based probe that are responsible for alarm flow (alarm enrichment, wasp...)
Guess this is locale/charset related. Are the servers triggering the alarms running a different locale than the nas server?
Hi anders_synstad. Thanks for the reply.
The servers are actually in a diferent country. But if I try a "test alarm" in our primary NAS/Hub, it has the same behaviour. The "¡¡ALARM!!" string is fired up as "ï¿½ï¿½ALARM!!" string.
And what locale/charset does the primary hub have? Windows or Linux?
How are you browsing the alarms?
I believe most of the i18n features related to alarms are handled in the UMP. Maybe that just means the ability to localize alarm messages, but it might also include support for non-ASCII characters. I am not sure about that part.
Thanks agentil, it was the solution.
We removed from Alarm_Enrichment probe the UTF-8 argument, and then added the correct Lation Encoding.
Thank you for the help
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