DavidJF

UMP is slow to show updates

Discussion created by DavidJF on May 28, 2014
Latest reply on May 29, 2014 by DavidJF

Hello, all.

 

I have a fairly large multi-tennanted environment, so there are lots of hubs. My environemnt is Nimsoft 7.5.

 

I have found that when updating a server's identity (Using IM Controller probe->Setup->Misc->User tag 1/2)

It can take hours or days before the change is reflected in the UMP. IM shows the change immediately.

We use these fields to filter Groups in the UMP and thereby the  visibility of devices to users who are restricted by collection in the UMP.

 

i've tried restarting the effected robots and the nis_server probe, but that doesn't help.

 

Am i missing something?

 

Thanks.

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