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How to add time for the clear messages at emailgtw probe?

Question asked by 1_itzhak on Mar 6, 2014
Latest reply on Mar 10, 2014 by jonhcw



i am using emailgtw to send emails when alerts and their clear messages does apears.


the problem - i am using the variable - $nimts_exp that means when the alert does start.

but, the clear messages show the same time at this variable for their alerts tehy suppose to clear.

so - i dont know when the clear exactly time that happened.


does someone knows how to solve this issue?