SNGTW Probe - Service Now & Nimsoft

Discussion created by jskaplan on Dec 9, 2013
Latest reply on Jun 1, 2015 by kanandaguberan



curious to know if anyone has successfully integrated SNOW and Nimsoft using the SNGTW probe 2.0?  We are suppressing nimsoft alarms but, SNOW seems to still create a new incident each time the alarm count raises by 1 making the SNOW side unmanageable.



Curious if this was a fix on the SNOW side or something tweak on the raw config?


Thank you