i have an issue with alert count not getting increased in main monitoring tool(netcool) but in reality the count is getting increased in the NAS. i suspect count suppression is enabled. Please help me to find out where do we need to check the suppression rule.
I checked in AO and there is no rule to suppress those alerts count. I checked repost profile and found no issue with that as well.
issue what i am facing is with only CPU alerts, all other alert are reaching the netcool with any issue.