daleman

SLAs

Discussion created by daleman on Aug 17, 2012
Latest reply on Aug 24, 2012 by daleman

We have over 150 SLA reports created and soon to add many more.  They are all configued as follows: Checks taget in url response probe and Expected Qualiry of Service is set to greater than or equal to 0 ms.

Sometimes we have an SLA that shows 10 minutes of  "downtime" because there is a null value for a certain period.  The url was actually never down so we'd like the sla to report as 100% uptime and not 99.9.  How can I set the SLA reports to not treat the null values as downtime?

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