Recalculating SLAs with historic data for an account

Discussion created by jonhcw on Aug 15, 2012
Latest reply on Dec 6, 2012 by jonhcw



Is there a method to recalculate every SLA under an account for a specific period and create historic data? The recalculation popup only appears if you choose to recalculate single SLA.


Can this be achieved through scripting if it's not available anywhere in the GUI?