DX Unified Infrastructure Management

Alerting multiple people still alerting after acknowledge of alarm.

  • 1.  Alerting multiple people still alerting after acknowledge of alarm.

    Posted Aug 01, 2012 07:28 PM

    I'm trying to alert a primary person and then after 15 minutes it alerts someone else. I can get the alerting working properly but the issue is when I acknowledge the alarm in ump it keeps alerting the primary person and then the secondary person. Is there a way to do this? I do not want to alert the secondary person if the first person is working on the alarm.

     

    Thanks

    Matt