rzavala

ACE Probe won't start

Discussion created by rzavala on Mar 2, 2012
Latest reply on Mar 6, 2012 by ntimm

I was having issues logging into the UMP so I checked and sure enough there was an update

when I ran the update I found that the ACE probe was not functioning and on further investigation found the information below, can anyone help?

 

 at com.nimsoft.probe.service.ace.ACEProbe.main(ACEProbe.java:31)
Caused by: java.lang.NullPointerException
 at com.nimsoft.ace.convert.NewAcePersister.persistGroups(NewAcePersister.java:221)
 at com.nimsoft.ace.convert.NewAcePersister.persistNewStructure(NewAcePersister.java:160)
 at com.nimsoft.ace.convert.AceConverter.doConversion(AceConverter.java:158)
 at com.nimsoft.ace.convert.AceConverter.convert(AceConverter.java:107)
 ... 3 more
Mar 01 11:49:55:607 FATAL [main, com.nimsoft.probe.service.ace.Upgrade] Error running ACE Converter.
Mar 01 11:52:52:428 FATAL [main, com.nimsoft.probe.service.ace.Upgrade] java.lang.RuntimeException: Failed conversion of old ace database.
 at com.nimsoft.ace.convert.AceConverter.convert(AceConverter.java:119)
 at com.nimsoft.probe.service.ace.Upgrade.doIt(Upgrade.java:28)
 at com.nimsoft.probe.service.ace.ACEProbe.run(ACEProbe.java:130)
Mar 01 11:52:52:429 FATAL [main, com.nimsoft.probe.service.ace.Upgrade] Error running ACE Converter.
Mar 01 11:55:34:178 FATAL [main, com.nimsoft.probe.service.ace.Upgrade] java.lang.RuntimeException: Failed conversion of old ace database.
Mar 01 11:55:34:178 FATAL [main, com.nimsoft.probe.service.ace.Upgrade] Error running ACE Converter.

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