Here are the top five articles for this week.
Failed conversion of old ace database
I get Illegal SID or “Illegal SID: You must login to the appropriate domain to access the probe
Hub turns red when clicked on in Infrastructure Manager
Probes Not Connecting to Database with Non-Standard MS SQL Port
Block Users from Saving Performance Reports and List Reports as Public Reports.
Please look at this.
Can you please have a separate section / link at Nimsoft customer portal where all these articles are bookmarked so that we need not to search in forums everytime to access these articles ?
I have been posting these here only to generate interest and to give you some examples of what we are up to on the knowledge base project. But the articles tab on the customer portal is where you should go in order to access all articles.
The articles tab in Nimsoft customer portal page does displays articles but only when they are searched. As of now, the articles are not arranged in groups so that we can easily refer to the article we want without searching it first.
Yes, this is the way it is designed. You get ALL articles from the last 30 days by default when you click on the tab. Then, you can do a variety of things. A trick I learned as I have worked through how the app works is as follows: Deselect one of the article types. For example, current hotfixes. The result will be a list of ALL articles in the knowledge base with the exception of current hotfixes. This is the closest I can currently get you to a full list of articles. You can then use the categories to create sublists. For example, if you want to see just NMS articles, choose that filter in the product categories.
Does this help?
amit_saxena wrote:Hi Stephen, The articles tab in Nimsoft customer portal page does displays articles but only when they are searched. As of now, the articles are not arranged in groups so that we can easily refer to the article we want without searching it first. Regards,Amit Saxena
+1 or thumbs up, agree to you absolutely.
Dunno using it :-)
Can we get the new URL for these articles? Both
Goto sales force.
Hope this changes will not make robot the report on the primary hub.
Retrieving data ...