Jarrod

RemedyGTW... Close Ticket When Alarm is Cleared?

Discussion created by Jarrod on Nov 1, 2011
Latest reply on Jun 14, 2012 by Jarrod

Community,

I am configuring the RemedyGTW Probe and I do not see functionality or documentation on where if an Alarm is cleared where it would close the ticket in Remedy. Is this Possible and has anyone done this?

 

 

Thanks,

Jarrod

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