amit_saxena

Trend analysis notification in SLA does not mention exact time of breach when SLA gets breached

Discussion created by amit_saxena on Oct 5, 2011
Latest reply on Oct 5, 2011 by amit_saxena

Hi all,

Assuming compliance period set as "day", the trend analysis notification in SLA does not mention exact time of breach when SLA gets breached. It only mentions the day.

Please refer to the attached screenshots for more information.

 

Please help and suggest.

 

Regards,
Amit Saxena

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