I'm trying to find a way to view alarms that have been acknowledged. A customer is stating they had an issue which should have generated an alarm however using the alarm filter doesn't yield acknowledged alarms.
In Infrastructure Manager, you can run a query against alarms. Right-click in the alarm console in Inf Mgr, choose History, then Query, then select Column --> Ack by = * and choose the time period.
Also, you may want to explore using the NIS_BRIDGE option in NAS as it will create some tables in the Database that you can query for past alarms as well.
Is this history query in UMP too or just IM?
Yes - scroll through the alarm console "toolbars" and you will see the Alarm History and Query buttons in the UMP
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