Russ,
This should help:
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In certain cases customers require not to use 'sa' login for NimsoftSLM/NimbusSLM database due to their security policies and NimsoftSLM database was installed using 'sa' login; this document describes steps to change the NimsoftSLM database ownership to a non-'sa' user.
Part 1teps on SQL Server in the SQL Server Management Tool:
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1.Expand Security node under NimsoftSLM/NimbusSLM database and right click on 'Login' and select "New Login..."
2. Enter the desired login name and set password. Un-select "Enforce password policy"
3. Click on "Server Roles" and select "sysadmin" role
4. Select OK to create the new login.
5. Create a query within Microsoft SQL Server Management Studio. This query will execute a stored procedure.
Use NimbusSLM; (NimsoftSLM in release 4.0 and above)
EXEC sp_changedbowner ‘<login you created above>’
6. Execute query.
Part 2: In Nimsoft Nimbus Manager / Infrastructure Manager:
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1 Launch the "data_engine" configuration tool and in "Database" tab, enter credentials for newly created login
2. Click on "Test Connection" to verify the login credentials.
3. Change log level to 1 and click Apply and Yes on restart the probe.
View the "data_engine" log and check startup messages for any error messages. Analyze the log for a while and check for any error messages related to access to database, database free space check error and/or any other obvious errors.
4 Verify your data, after change, using Service Level Manager.
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Please let us know if yoiu require additional assistance!
Dustin