pbehrensmeyer

Ideas on how to suppress windows services alarm during reboot

Discussion created by pbehrensmeyer on Oct 29, 2009
Latest reply on Oct 31, 2009 by keith_k
I'm a newbie to this software.  My problem is there are servers responsible for printing books and the systems reboot frequently.   This results in services down alarms which obviously are down as the reboot is occurring .  The goal is to suppress the alarms if the service continues to be down.  The properties on the ntservices probe is set to check interval at 1200 seconds.  This has reduced the number of alarms/tickets generated, but it continues to be disruptive to the on-call person.  I have approximately 1600 servers being monitored.

Please share your ideas on how you have solved/addressed this issue? 

Kind Regards,
Penny

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