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apply priority to specific SDesk email notification

Question asked by eduardo.lagrave on Mar 18, 2015
Latest reply on Mar 19, 2015 by eduardo.lagrave

Hi guys

I need apply a configuration that sent with high priority specific SDesk email notification ; the goal is that inbox recipients receive emails with high priority flag on.

 

I check that can indicate 'Notify Level' option by 'Message Template', but no sure that its way to look for.

 

 

Could you help me please?

Thank you in advance

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