AnsweredAssumed Answered

apply priority to specific SDesk email notification

Question asked by eduardo.lagrave on Mar 18, 2015
Latest reply on Mar 19, 2015 by eduardo.lagrave

Hi guys

I need apply a configuration that sent with high priority specific SDesk email notification ; the goal is that inbox recipients receive emails with high priority flag on.


I check that can indicate 'Notify Level' option by 'Message Template', but no sure that its way to look for.



Could you help me please?

Thank you in advance