Thanks Suman.
I am running into a problem with the sp2 install. It's probably a simple solution but I just can't see what I'm doing wrong.
The installation guide suggests the following:
1. Login into windows machine as Administrator. DONE
2. Download and unzip the CABI 3.3 SP2 patch installer to a temporary folder. DONE - (D:\Temp\cabi-windows-boeXIR3_SP7)
3. Make sure the Server Intelligence Agent service and the Application Server are running. DONE
4. Open command prompt and go to the temporary folder. DONE
5. In the command prompt run the following command to install CABI 3.3 SP2 patch
Installing with GUI
biekpatch.exe –l “c:\installation.log” DONE
When I run the command as below however:
Nothing seems to happen - the installation wizard does not commence as expected.
I check the install log and the following is displayed:
Friday 03/27/15 11:20:56 DBG -- Enter BIEK_SetDebugMode
Friday 03/27/15 11:20:56 DBG -- bOnOff = 1
Friday 03/27/15 11:20:56 DBG -- Leave BIEK_SetDebugMode
Friday 03/27/15 11:20:56 DBG -- Enter BIEK_StartPatchInstallEx
Friday 03/27/15 11:20:56 DBG -- Enter LaunchPatchInstall
Friday 03/27/15 11:20:56 DBG -- pPatchDir = D:\Temp\cabi-windows-boeXIR3_SP7
Friday 03/27/15 11:20:56 DBG -- Got patch SP7, level=10, min=7, template=<PLACEHOLDER>"<PATCHDIR>\SP7\setup.exe" CLIENTLANGUAGE=<LANGCODE> INSTALLDIR="<TARGETDIR>" REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1
Friday 03/27/15 11:20:56 DBG -- Current patch level=10
Friday 03/27/15 11:20:56 DBG -- boxiVersion is BusinessObjects Enterprise XI Release 3 SP5, patchlevel is 10
Friday 03/27/15 11:20:56 DBG -- boxiVersion is BusinessObjects Enterprise XI Release 3 SP5, patchlevel is 0
Friday 03/27/15 11:20:56 DBG -- after getting, boxiVersion is 3.300000, required boxiversion is 3.300000
Patch SP7 already installed.
Friday 03/27/15 11:20:56 DBG -- Leave LaunchPatchInstall. Return value = 16021
Friday 03/27/15 11:20:56 DBG -- Leave BIEK_StartPatchInstallEx. Return value = 16021
This seems to sugegst that the patch is already installed, but I'm unsure how, as when I initially got the wizard to open, as in my opening post, the installation did not complete due to an error. Also, when I check Control Panel it still says I just have version 3.3 installed:
Can someone please advise? Thanks!