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Modify PAM Service Desk Connector

Question asked by Lindsay_Estabrooks Champion on Mar 31, 2015
Latest reply on Apr 2, 2015 by Lindsay_Estabrooks

Using Service Desk r12.7 cum2 and PAM 4.2 SP01. Implemented Service Desk Connector successfully and it works.

 

There is an operator in the connector named "Set Change Order Status". In the ServiceDesk Basic Parameters section of the operator there is a dropdown, New Status, that has 9 possible selections. If I want to add some more selections, where do I go to do that?

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