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Boxi integration with spectrum

  • 1.  Boxi integration with spectrum

    Posted Apr 02, 2015 05:42 AM

    Hi,

     

    Am getting below error while integrating BOXI with spectrum .

     

    Spectrum version is 9.4 and BOXI is 3.2

     

    Unable to connect to BOXI: Communication error occurred when trying to connect to server IPaddress:6400 (FWM 01009)

     

    My Boxi is on Solaris 10 and Spectrum is on windows 2008 R2. 6400 port is listening and i have restarted all services.

     

    Inside bobje/serverpids all files are deleted and created automatically once services are restarted.

     

    Telnet for port 6400 between SS and BOXI is working fine.But still error persists.

     

    please help me in fixing this issue.



  • 2.  Re: Boxi integration with spectrum

    Posted Apr 02, 2015 06:05 AM

    I fairly certain that Spectrum 9.4 needs CABI 3.3 with SP1 and Hotfix1

     

    Lesley



  • 3.  Re: Boxi integration with spectrum

    Posted Apr 02, 2015 07:08 AM

    Hi,

     

    I just want to check it.. May be it works... as of now, the issue is with integration only.



  • 4.  Re: Boxi integration with spectrum

    Posted Apr 02, 2015 08:07 AM

    Problem here is cms database is not running. i do know what is the reason.



  • 5.  Re: Boxi integration with spectrum

    Posted Apr 03, 2015 12:18 PM

    Both the host address are entered in etc/hosts?

    What is exact error ?



  • 6.  Re: Boxi integration with spectrum

    Posted Apr 04, 2015 01:46 AM
      |   view attached

    Hi

     

    I have upgraded to Boxi 3.3 and while testing integration it is successful,

    but when am trying to save, it throws error as below.

          CA Communities

    <https://communities.ca.com/?et=watches.email.thread>     Boxi

    integration with spectrum

     

    reply from Issac08

    <https://communities.ca.com/people/Issac08?et=watches.email.thread> in *CA

    Infrastructure Management* - View the full discussion

    <https://communities.ca.com/message/241782506?et=watches.email.thread#241782506>



  • 7.  Re: Boxi integration with spectrum

    Posted Apr 06, 2015 07:52 AM

    please help..



  • 8.  Re: Boxi integration with spectrum

    Posted Apr 06, 2015 07:52 AM

    please help.



  • 9.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 04:53 AM

    Have you upgraded to CABI 3.3 and applied SP1 and applied the hotfix (hotfix1)?

     

    When you upgraded did you:

     

    1. Disable Tomcat6 (CABI 3.3SP1 installs Tomcat7 but doesn't disable the previous version)

    2. Run the post install steps regarding the CA_NVM_EXE directory? (I'm running everything on Windows so those steps may not be appropriate for Solaris - I can't even find the doc that mentions theses steps - it may be on the community somewhere - there is mention of it here in reference to CABI 3.2 but it still stands for CABI 3.3 https://communities.ca.com/message/98576473#98576473)

    3. After installation of CABI 3.3 SP1 build on any base version of CABI (3.3, 3.2 + SP4 and 3.2 + SP5) CAF content (and any other custom content) will not work because of application server has been changed to Tomcat 7 from prior versions of Tomcat. So we have to redeploy those content manually using wdeploy commands.

     

    Prior to trying the integration are you able to login to the Central Config Manager  to see that Tomcat and SIA are running and you able to login to CABI Central Management Console ?


    Your error mentions "dependencies" and you mentioned that the CMS was not started previously.

    There is this note in the CABI release notes:

    Central Management Server (CMS) Not Starting

    Symptom:

    After I start the BusinessObjects Enterprise server, I use the Central Configuration Manager to verify that all servers have successfully started. I notice that the Central Management Server (CMS) is stopped.

    Solution:

    Your CMS database is located on the same server, and the database service had not yet started.

    To start the CMS

    1. On the CMS properties Dependency tab, add the database service according to the database you are using (for example, MS SQLServer if you are using SQL 2005).

    2. In the Central Configuration Manager, right-click Central Management Server, then click Start.

    The CMS starts.

     

    My biggest beef with this product is that the documentation is scattered to the four corners of the Universe and it's really easy to miss important notes.

    The next biggest beef is that CA dismiss any comments about the product because it is a 3rd party product...But it's a 3rd party product that is purchased from CA to work with CA products!

     

    Lesley



  • 10.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 05:30 AM

    Hi,

     

    I have tried all steps above and mine is fresh 3.3 installation in solaris machine.

     

    Integration got successful and when am trying to generate reports am getting below error. please help.

    error.JPG



  • 11.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 05:35 AM

    What's in the log files that the error message details? (custom parameters)

     

    There are some additional post install steps if you have issues with "well-known parameters"

     

     

     

    To deploy the well-known parameters using CAF Deploy:

    1. Disable the Integration

    2. Find cafdeploy.tar.gz on the CABI install media and unzip to a temporary location

    3. Run this command:

    ./cafdeploy -d <caf directory> -u administrator -p <BO_password> -l logfile

    The <caf directory> is found on the CABI install media

    4. Re-enable the integration and re-try the reports.


    Lesley



  • 12.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 05:53 AM

    Yes.. i have tried it, but still error persists..CAFDEPLOYSUCCESS -LATEST.JPG



  • 13.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 05:58 AM

    The last suggestion I have for you is:


    In CA\SC\CommonReporting3\deployment

    Execute : wdeploy.bat tomcat7 –DAPP SpectrumCustomParams deploy

     

    If that doesn't work then it looks like you'll need a support call

     

    Lesley



  • 14.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 06:07 AM

    Hi,

     

    Am getting below error.

     

    bash-3.00$ ./wdeploy.sh tomcat7 -DAPP SpectrumCusotmeParams deploy

    Buildfile: wcommon.xml

     

     

    BUILD FAILED

    Target `SpectrumCusotmeParams' does not exist in this project.

     

     

    Total time: 2 seconds



  • 15.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 06:17 AM

    Check your typing

     

    SpectrumCustomParams

     

    NOT

     

    SpectrumCusotmeParams



  • 16.  Re: Boxi integration with spectrum

    Posted Apr 07, 2015 06:23 AM

    Still same error. please help.

     

    bash: ./wdeploy.sh tomcat7 -DAPP SpectrumCustomParams deploy

    Buildfile: wcommon.xml

     

     

    BUILD FAILED

    Target `SpectrumCustomParams' does not exist in this project.

     

     

    Total time: 2 seconds



  • 17.  Re: Boxi integration with spectrum
    Best Answer

    Posted Apr 10, 2015 09:45 AM

    Hi,

     

    Issue got resolved by adding HOST entries of one click in etc/hosts file.



  • 18.  Re: Boxi integration with spectrum

    Posted Apr 10, 2015 12:16 PM

    Hi ,

     

       I suggested to check this in first itself..