Date: April 10, 2015
To: CA PPM SaaS Customers
From: The CA Technologies CA PPM SaaS Service Team
Subject: Service Availability Announcement for CA PPM 14.2 Release
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Project and Portfolio Management 14.2 is now available.
New features in CA PPM 14.2 include:
As the introduction of Jaspersoft marks an exciting improvement for CA PPM SaaS, we want to insure that you are well informed about this transition from the former SAP Business Objects based reporting platform. You can find more details on both Jaspersoft and the End of Support for Business Objects in the Jaspersoft FAQ on CA Support Online. We also encourage you to visit the CA PPM product information page on the CA Support Online website at https://support.ca.com/ for more information about upgrading and other release features.
You can start the process of upgrading of your CA PPM SaaS subscription to 14.2 by opening a support ticket requesting a non-production upgrade be scheduled at CA Support Online. If you have any questions or require assistance contact CA Customer Care online where you can submit an online request using the Customer Care web form. You can also call CA Customer Care at +1-800-225-5224 in North America or see the CA phone directory for the local number in your country.
Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit the CA Services web portal. To connect, learn and share with other customers, join and participate in our CA PPM Global Users Community.
To review CA Support lifecycle policies, please review the CA Support Policy and Terms. Thank you again for your business.