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Export button working for Administrator roles and stoped working for Analysts role

Question asked by Mpotseng on Apr 14, 2015
Latest reply on Jul 9, 2015 by Chi_Chen

good day, 

 

Anyone with an idea of why the export button is only working for administrator and not analyst? When analysts try to export to excel they get the

 

'Fatal error has occurred in servlet please see jsrvr.log for details.' error message. the button used to work for analysts before.

 

thanks.

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