AnsweredAssumed Answered

Formatting "description" field on a Message Template

Question asked by ijreis on Apr 14, 2015
Latest reply on Apr 14, 2015 by Lindsay_Estabrooks

Hello Comunities,

 

I would like to know if there is a way to keep the text format as is on a notification.

 

On my message template, i have my HTML Message formatted as: @{ESC_STYLE=HTML KEEPNL=YES:description}

 

My intention, is to ensure that the message typed on a Description (during a Change Status activity ) appears on the email "as is", i mean, with all the break lines, tabs, etc...

 

Although, even with that format, i've typed:

 

Line1

Line2

Line3

 

And one my message appears: Line1 Line2 Line3

 

Greetings,

Ivo

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