AnsweredAssumed Answered

AHD04042 login failed for userid('userid'); login timed out

Question asked by avinash.kande on Apr 17, 2015
Latest reply on Jul 13, 2017 by TMACUL

Hi All,

 

We have upgraded from 12.6 Service Desk to 12.9 and one of our application hosted on DMZ has an issue.

 

When tried to login gets the error "AHD04042 login failed for userid('userid'); login timed out"

 

I can see these errors in the logs, however i have uncommented NX_SLUMP_SECONDARY_SOCKET=2100 in our DMZ application and Backgroud server . Please suggest on how to get this resolved..

 

 

04/17 05:40:20.98 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:21.01 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:21.03 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:21.05 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:21.06 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:21.08 DMZServer slump_nxd 7524 ERROR ping_port.c 394 Unable to get address information for (Application Server) listener port (2100), getAddrInfo() error: The requested name is valid, but no data of the requested type was found.

04/17 05:40:27.92 DMZServer pdm_rfbroker_nxd 7032 SIGNIFICANT rfbroker.c 401 Waited 19998 seconds for background online notification.

 

 

Thanks & Regards,

AK

Outcomes