DX NetOps

Hi, I am trying to get unicenternotifier working in my red hat environment

I have copied a unicenternotifier.idb from another working server red hat environment and put it in the partslist folder

I have copied the entire unicenternotifier folder from a working server red hat environment into a folder of the same name under SPECROOT

I have restarted processd and the spectro server

then I am running:

./launchinstdbapp 'hostname' UNICENTERNOTIFIER y /data/apps/Spectrum/UnicenterNotifier/UNINOTIFIER.OUT

and I get the error:

Error obtaining install ticket for UNICENTERNOTIFIER
Processd error attempting to start UNICENTERNOTIFIER install ticket

Process Daemon disconnected: Can't connect to process daemon.

when I look on my working server I can see the process running using ps -ef |grep -I uni

but the process is not present on the new server

Im guessing that I am doing something fundamentally wrong

Any help most appreciated.

I am posting the idb file below although it is working correctly on another server...

Cheers

Chris

# Processd Install Ticket for AlarmNotifier

PARTNAME;UNICENTERNOTIFIER;

APPNAME;UNICENTERNOTIFIER;

WORKPATH;/data/apps/Spectrum/UnicenterNotifier;

LOGNAMEPATH;$WORKPATH/NOTIFIER.OUT;

#ADMINPRIVS;N;

AUTORESTART;y;

AUTOBOOTSTART;y;

#STATEBASED;N;

NUMPROCS;1; // one per host

RETRYTIMEOUT;600; // 10 minutes

TICKETUSER;spectrum;

RETRYMAX;5; // 3 retries allowed

STARTPRIORITY;30;

SERVERPROCESS;Y;

#ENV;<var>=<value>;

ARGV;$SPECROOT/UnicenterNotifier/UnicenterNotifier<CSEXE>;

Chris,

Try this

Edit the App name in the idb file like this APPNAME;UnicenterNotifier

and run this

./launchinstdbapp 'hostname' UNICENTERNOTIFIER y /data/apps/Spectrum/UnicenterNotifier/NOTIFIER.OUT

Hope this helps

Kalyan

Hi - thanks - it's exactly the same - I was expecting it to say that it couldn't find the APPNAME but I got the same error - since all my systems are the same it feels like it must be a permissions thing or something but I have checked and checked.... - I'm going to log a ticket - thanks for your help

Cheers

Chris

Did you open a ticket finally? I'm trying to execute a custom idb file for a custom SANM configuration and I get the same error.

Hi –

Yes I did open a ticket and I have just been through the ticket info and did not find the answer except to say that they thought the problem was that I had the wrong name for my partlist file as per this statement:

G'day Chris,

I think the issue is that .idb file has a different name to APPNAME specified within it. i.e., the file is called UNICENTER.idb (lib/partslist/UNICENTER.IDB) but when you edit it, it will have APPNAME and PARTNAME of UNICENTERNOTIFIER.

So change the name as follows;

cd $SPECROOT/lib/SDPM/partslist/

mv UNICENTER.idb UNICENTERNOTFIER.idb

Cheers

Mohammed

This guy Mohammed is amazing and very helpful so you should try and get his help – he will fix it in no time

If you want to reference my call it was :

00074466: Unable to get Unicenter runnin

Cheers

Chris

Chris Buck

Senior Systems Engineer

Fujitsu Australia Limited

118 Talavera Road, Macquarie Park NSW 2113 Australia

T +61 2 9776 4647

Chris.Buck@au.fujitsu.com<mailto:Chris.Buck@au.fujitsu.com>

au.fujitsu.com<http://au.fujitsu.com>