Hallett_German

Two New KBs: Sudden decrease or increase in TIM traffic/defects

Discussion created by Hallett_German Employee on Apr 21, 2015

Dear Team:

Recently there have been a series of cases with a sudden decrease/increase of TIM traffic (and the related defects and statistics) . I have published one tech note on this topic (and maybe a second at another point.)

 

In the interim, I created two KBs:

 

How to tell receiving less traffic for APM CE (CEM)  TEC1252428

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1252428.aspx

Hint: The sooner you determine there is a loss or gain, the more likely you can find proof in the logs.Note on a MTP, this is easier to do with the nqcapd logs

 

What to ask a network/security team if APM CE (CEM) traffic recently changed.TEC1344118

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1344118.aspx

Some customers have anxiety to their networking/security/application teams about this topic.This document will help that conversation

 

 

Thanks

Hal German

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