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  • 1.  Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum

    Posted Apr 24, 2015 03:17 AM

    Hi Team,

     

    Do we have option to monitor Avaya PBX boxes with 12000 Avaya phones in CA Spectrum.

     

    Regards,

    Venugopal



  • 2.  Re: Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum

    Posted Apr 24, 2015 11:36 AM

    If the technology supports SNMP, then the answer is always "yes" regardless of what your endpoint is. If it doesn't support SNMP, then there are other CA Solutions available which tie into Spectrum, like CA Mediation Manager.



  • 3.  Re: Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum

    Posted Apr 28, 2015 07:07 AM

    Hi Jguth,

     

    Thanks for the Info!

    Yes PBX boxes are responding to SNMP but connected Avaya phones are not responding to SNMP. Could you please help me which tools will resolve this issue.

     

    Regards,

    Venugopal



  • 4.  Re: Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum

    Posted Apr 25, 2015 02:32 AM

    Hello Venu,

     

    Few more to add...

     

    Do you have Netqos UCM ? This does monitor the in-depth features of Avaya boxes. We can try discoverng the models in Spectrum to see what information is been displayed and load few mibs holding other information which is missing in Spectrum and then compile it .Once done reconfigure the model in Oneclick and see if you get additional info in the component detail panel of these models.



  • 5.  Re: Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum

    Posted Apr 28, 2015 07:01 AM

    Thanks Kalyan for info..We don't have NetQos UCM , however i will try discovering in CA Spectrum and get back to you farther help needed!!



  • 6.  Re: Do we have option to monitor Avaya PBX boxes with 12K Avaya phones in CA Spectrum
    Best Answer

    Posted Apr 28, 2015 08:32 AM

    A lot of the Avaya PBX systems are hosted on Windows servers, so you will more-than-likely end up monitoring a Windows server - which is better than nothing, and you get process monitoring so you can at least make sure your Avaya processes are running and can get alarms when they die.

     

    You should be able to get the Avaya management system to send traps to Spectrum though using event configuration. This isn't off-the-shelf and will require you to become familiar with how Spectrum receives traps and converts them into meaning information (certification / event config / eventAdmin models etc).