Currently email alert comes with a subject line Introscope Alert Message.
Can we by any chance change this and specify the application or service name which has crossed the danger or caution limit also in alert subject line ?
Yes, you can with APM 9.7, see here: https://communities.ca.com/community/ca-apm/blog/2014/12/12/12-days-of-ca-apm-day-5-rich-email-notifications-with-contextual-data
As Florian stated, either upgrade to 9.7 or use the enhanced Extended Email Alert Action FieldPack for versions 9.6 and lower.
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