We are running ServiceDesk Manager r12.5, over the weekend it was turned off for 20 hours.
When it came back up it started to send out every notification ever created. not_log has over 1.2mil entries -
so this is killing the email system and slowing SDM - we have blocked sdm from sending mail to prevent
both systems from tanking.
I have confirmed that System_AHD_generated is active and UUID is 793ED69B4E87A545BD8E911834D829FC
is also the number in the ascii,dat and the database.
I need a way to convince SDM that all its notifications have been sent even if this means a data fix to
not_log. Does anyone have any ideas? I can't have my notifications off forever. HELP