Symantec IGA

  • 1.  Sync Issue from Corporate Store to all the End Points

    Posted Apr 27, 2015 12:43 PM

    Hi,

     

    Need your guidance with one of the issue that we are facing. We create the Corporate User Store ID using Bulk Loader. The Bulk Loader does the following functionalities on the Corporate Store (ADD, Modify and Revoke Users). Here is one of the scenario which we are having issue with.

     

    We have a user who has a Corporate User Store ID as ca12345 and his Full name is William Smith. His Corporate User id is correlated to Active Directory and other End Points and his Display Name States as Bill Smith. When the bulk loader for this user is executed with a Modify Task, We see that his Display Name in AD changes from Bill Smith to William Smith. We do not want to see the sync happening btn Corporate User Store to the AD or other End Point. The user is not part of any provisioning role. How do I stop the Sync. Request your help on this.

     

    Best Regards,

    Guru



  • 2.  Re: Sync Issue from Corporate Store to all the End Points

    Broadcom Employee
    Posted Jul 30, 2015 11:18 AM

    Guru,

      On the profile screen of the modify user task there are two options that state user synchronization and account synchronization.

     

      I suggest that you create a copy of the modify user task and call it ModfyNoSynch, on the profile of this new task set both account and user synch to off.

      This will modify the corporate user, but will not Synch the changes to the endpoint. so the Name will stay as Bill Smith.

     

    Thanks,

    Bill Patton