AnsweredAssumed Answered

Macro condition "for every tenth" for notification rules / surveys - multitenant

Question asked by A.Toellner on Apr 28, 2015
Latest reply on May 5, 2015 by A.Toellner

Hi community,

 

we want to send different surveys to different tenants, thats why we want to send the survey link via notification rules ( Survey URL ).

Does anyone know, how to create a condition like this for example:

 

- condition 1:  Tenant A, for every tenth closed ticket

- condition 2:  Tenant B, for every twentieth closed ticket

 

How to implement such a condition?

 

Thanks in advance!

Alex

Outcomes