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After upgrading remote hub to robot 7.70 + hub 7.71 no more user tags and more...

Question asked by a.pietersen on Apr 29, 2015
Latest reply on Apr 30, 2015 by Garin

We are running UIM8.1 and did an upgrade of the robots to 7.70 and hubs 7.71. Now we have following issues:

 

After upgrading a remote hub to robot 7.70 + hub 7.71 no more user tags and more...impact: alarms from this robot are no longer processed because lean heavily on the user-tags

Need to Validate all probes (other then by hand after a restart of the robot...

 

All controller probes are configured to use port 48004 as first port.

All Hub probes are configured with port 500000 on the advanced Tab.

 

NB. From robot/hub 7.70 version I got the tip from support to insert User Tags information stops with to add by the Admin Console / hub.cfg ----> I can not find the correct place to add these fields

https://na4.salesforce.com/kAA60000000XZAb?srPos=1&srKp=kaA

 

does anyone have a suggestion for this where to put this?

 

regards

Ashley Pietersen

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