AutoSys Workload Automation

Hi GM!! ,

Did any one come across job failure with be low error on R11.0 agent on windows 2008 server ?

WIN32 Function "CreateProcess()" failed for command: ["C:\ProgramData\GRS2ODSCopy\GRSODSFileCopy.cmd"

RESOURCE      04/29/2015 07:20:45   15  PD  04/29/2015 07:20:47

    <Rescheduled by auto_remote, WIN32 Function "CreateProcess()" failed! (5)>

We see that other checkout jobs are running fine.

Please look into it and suggest how to resolve the issue. Thanks.

Please try the following as command attribute in job:

cmd /c C:\ProgramData\GRS2ODSCopy\GRSODSFileCopy.cmd

its probably a file association issue.

start or exec in front of it.

Hi Steve,

Job is executing with start in front of the command but not with exec. However original command is not getting executed. Please let me know if we have any other possibilities. Thanks.

Sreeni

Are there std_out_file & std_err_file attributes defined for the job? If so, any errors or messages in the logs?

Mark Hanson

Principal Support Engineer

Workload Automation

CA Technologies

Hi Mark,

Everything is set fine but job is not getting executed. I see error “error "WIN32 Function "CreateProcess()" failed on R11.0 agent” in auto_remote log file. Any help greatly appreciated. Thanks.

Sreeni

you said that other jobs can run correct? what kind of call is cmd?

is it a csript or something? several things can cause this error

permissions, too many open processes, or the wrong command launch.

script command

perl command

etc etc etc.

Was the Autosys agent service started with administrator permissions?

Does the job owner have the below permissions on the target agent/server?

- Logon As A Service

- Logon As A Batch Job

- Log On Locally

- Act As A Part Of The Operating System

- Replace A Process Level Token

- Increase Quota

- Rights to the command/script/batch executed

- Execute permissions on %systemroot%\system32\cmd.exe

If the account does not have above permissions, then it should be updated. Alternatively it can be added to the local administrator’s group if that is permissible in your shop.

Lisa

Hi Steve,

The command is simple copy command. Only one line. Thanks.

Sreeni

Hi Sreeni,

If this is still a problem, please open a case with CA Support so we can dig in and get this resolved.

Feel free to reference this Communities thread in the case notes.

Thanks,

Mark Hanson

Principal Support Engineer

Workload Automation

CA Technologies

Hi Chandru,

Unable to update job definition with below command you provided. Thanks.

cmd /c C:\ProgramData\GRS2ODSCopy\GRSODSFileCopy.cmd

Invalid attribute name for : c

Sreeni

c\:\

this is autosys. colon is a delimiter

Hi Steve,

Already in place but no luck..job is not executing the command .

Sreeni

CreateProcess error 5 is a problem with permission on the machine where the agent is trying to initiate the job.

Hi Antony,

Thanks for your inputs on the issue …could you please send me resolutions steps how we can fix the issue.

Sreeni

spiditha

you have just had 4 of us tell you there's a permisisons issue with launching the application. None of us know the restriction on that job. is it calling a powershell? maybe it needs elevated access. Please contact whomever at your firm and have look at what is needed to run that command.

as good as many of us are, many of our psychic abilities fail at this point ;-)

Good Luck

Steve C.