Clarity

  • 1.  MSP scheduler fails to load at "Retrieving Baseline Details"

    Posted Apr 30, 2015 04:12 PM
      |   view attached

    We upgraded from v12.1.1 to v14.1


    Environment

    MSP 2013(without sp1) with 32bit Legacy Interface Clarity v14.1

     

    The scheduler fails at receiving baseline details as shown in image below. This happened with more than 18 projects out of  25 project I tested.

     

    MASP Baseline ERROR.png

     

     

    I also looked at the difference in prj_baseline_Details table for same project in different environments.

     

    In Dev I deleted and recreated the baseline and it worked. (has 375 rows)

    In QA we still have the old baseline data as it is and it fails to Load (has 312 rows)


    I am attaching the table here.

    Attachment(s)

    xlsx
    MASP Baseline ERROR.xlsx   61 KB 1 version


  • 2.  Re: MSP scheduler fails to load at "Retrieving Baseline Details"

    Posted Apr 30, 2015 04:14 PM

    CA suggested recreating baselines but that is bad solution and we can not go with that.



  • 3.  Re: MSP scheduler fails to load at "Retrieving Baseline Details"

    Broadcom Employee
    Posted May 04, 2015 09:55 AM

    Hi swara123,

     

    Have these particular projects always been managed using only MSP 2013?

     

    If they were previously managed in an older version of MSP, I am thinking you may need to delete the project record from the prdocument table. (The baseline table can remain as it is. )

     

    We've seen issues like this with baseline projects being managed in MSP 2013 and older version of MSP at the same time. Or also, when opening a project in MSP2013 for the first time after it had only been managed in a different version of MSP also.

     

    When you delete the record from the prdocument table, the project association to the older version of MSP will be deleted as well.

     

    Here's the query to delete from this table.

     

    delete from prdocument where prrecordid = 5******

     

    where 5****** is the 5 million internal ID of the project.

     

    The only bad thing here would be that the views on this particular project in MSP will be wiped out, and will need to be rebuilt.

     

    Regards,

    Maria



  • 4.  Re: MSP scheduler fails to load at "Retrieving Baseline Details"

    Posted May 04, 2015 10:11 AM

    Yes, that helped. Thanks