Symantec IGA

Hi Friends,

Unable to launch CA Identity Manager User Administratio Console and Management Console after the upgrade.Here is the caiamsuitelog.Am getting Error 404 while launching User administration Console and Managaement console.Please  advise

STDERR:

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restoreFilesTaskEngine : 2015-05-12 18:40:40

restoreFilesTaskEngine returned error code 0.

STDOUT:

Executing ant target.

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Buildfile: /tmp/596053.tmp/installFragments/build.xml

restoreFilesTaskEngine:

restoreFiles:

     [echo] Restoring key files after file copy.

     [echo] Upgrade.mode=true

setClassPath:

copyWebLogic9DbJars:

     [echo] Copying JDBC drivers

     [copy] Copying 19 files to /data/oracle/app/Middleware/wlserver_10.3/server/lib

     [echo] r12 to 12 upgrade.

     [echo] Appserver: WebLogic9

adjustCommon4Multi:

configureRedirect4Multi:

addRedirect2Multi:

     [copy] Copying 7 files to /data/oracle/app/Middleware/user_projects/domains/ews_domain/applications/iam_im.ear/redirect.war

     [copy] Copying 7 files to /data/oracle/app/Middleware/user_projects/domains/ews_domain/applications/iam_im.ear/manage_redirect.war

replaceAppIdInEars:

populateApplicationId:

     [echo] do replacement of @@ tokens on specified files in the specified directory

      [jar] Updating jar: /data/oracle/app/Middleware/user_projects/domains/ews_domain/applications/iam_im.ear/APP-INF/lib/wpCommon.jar

configureNIMSMIntegration:

     [echo] Configuring NIMSM Integration

[nimsmencrypt] log4j:WARN No appenders could be found for logger (com.ca.crypto.impl.EncryptionUtil).

[nimsmencrypt] log4j:WARN Please initialize the log4j system properly.

[nimsmencrypt] log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.

configureSetDomainEnvWebLogic:

[backupFile] backed up /data/oracle/app/Middleware/user_projects/domains/ews_domain/bin/setDomainEnv.sh

     [copy] Copying 1 file to /data/oracle/app/Middleware/user_projects/domains/ews_domain/bin

populateApplicationId:

     [echo] do replacement of @@ tokens on specified files in the specified directory

postConfigureWebLogic:

     [move] Moving 117 files to /data/oracle/app/Middleware/user_projects/domains/ews_domain/applications/iam_im.ear/APP-INF/lib

      [jar] Updating jar: /data/oracle/app/Middleware/user_projects/domains/ews_domain/applications/iam_im.ear/APP-INF/lib/wpCommon.jar

configureWL9castyles:

    [mkdir] Created dir: /tmp/iam/castyles

    [unjar] Expanding: /tmp/596053.tmp/resources/weblogic9.2/castyles.jar into /tmp/iam/castyles

populateApplicationId:

     [echo] do replacement of @@ tokens on specified files in the specified directory

      [jar] Building jar: /tmp/iam/castyles.jar

customizeDomain:

wlst.offline.update:

runwlst:

     [java]

     [java] Initializing WebLogic Scripting Tool (WLST) ...

     [java]

     [java] Error execing the Python script "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/configuration.py" caused an error "Traceback (innermost last):

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/configuration.py", line 9, in ?

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/modules/jython-modules.jar/Lib/javaospy.class", line 14, in __getitem__

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/modules/jython-modules.jar/Lib/javaospy.class", line 14, in __getitem__

     [java] KeyError: WL_HOME

     [java] "

     [java] Welcome to WebLogic Server Administration Scripting Shell

     [java]

     [java] Type help() for help on available commands

     [java]

     [java] Customize domain ...

     [java] Customized domain successfully.

   [delete] Deleting: /tmp/596053.tmp/installFragments/offlineUpdate1430210498.py

   [delete] Deleting: /tmp/596053.tmp/installFragments/customizeDomain1328462153.py

   [delete] Deleting directory /tmp/iam

addWfEventsJMSQueueWebLogic9:

setUpOnDemandJMSResources:

     [echo] Setting up queue: iam_im AnalyticsNotificationQueue as JNDI alias iam/im/jms/queue/analytics/AnalyticsNotificationQueue

setUpOnDemandWebLogic9JMSResources:

addJmsResource:

wlst.offline.update:

runwlst:

     [java]

     [java] Initializing WebLogic Scripting Tool (WLST) ...

     [java]

     [java] Error execing the Python script "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/configuration.py" caused an error "Traceback (innermost last):

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/configuration.py", line 9, in ?

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/modules/jython-modules.jar/Lib/javaospy.class", line 14, in __getitem__

     [java]   File "/data/oracle/app/Middleware/wlserver_10.3/common/wlst/modules/jython-modules.jar/Lib/javaospy.class", line 14, in __getitem__

     [java] KeyError: WL_HOME

     [java] "

     [java] Welcome to WebLogic Server Administration Scripting Shell

     [java]

     [java] Type help() for help on available commands

     [java]

     [java] Adding JMS Resource ...

     [java] /"iam_im AnalyticsNotificationQueue/" already exists. Nothing to deploy

   [delete] Deleting: /tmp/596053.tmp/installFragments/offlineUpdate1537609953.py

   [delete] Deleting: /tmp/596053.tmp/installFragments/addJmsResource1444135022.py

Is anyone able to help with the above question?

Thank you

antonys,

   The log that you are posting is not the most help log. You are posting one of the install logs.

   It would be better for you to open a support ticket and attach the application server log.

Thanks,

Bill Patton