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Is the ppm probe required to use the Admin Console probe configuration?

Question asked by michael.kop on May 16, 2015
Latest reply on May 10, 2017 by Daniel Blanco

I was reading a few articles about the admin console and using it to make change to deployed probe configs.  However when I click on configure of a deployed probe, I receive an error "Unable to read configuration.  The error code is MONS-021, and the resolution is to verify the PPM probe is installed and activated on this robots hub.  Seems self explanatory.

 

I'm assuming the ppm probe needs to be distributed on each client hub.  The question I have is since we are an MSP, are there any associated ports that will need to be open for the admin console probe configuration to work?

 

Thanks,

Mike

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