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Shutting off EPAgents Agent Components from Workstation

Question asked by SShivkumar on May 20, 2015
Latest reply on Aug 3, 2015 by Hallett_German

Hi,

 

I have come across a weird situation and I am trying to make sense of it, any light you can shed on this will be helpful.

 

1. There are two instances of the EPAgent running on the same server, with different PID's.

2. They have different launch times as well, but when I do a ps -ef | grep java only the PID with the most recent launch time shows up.

3. The other PID doesnt come up at all, there is no information related to it.

4. The agent is configured to startup with the service command start, so when the server was restarted the older instance of the agent should have gone, but it is still there and the launch time shows an older time.

5. I tried shutting off the Agent components from the Workstation but the metrics are still coming in live. How is that possible? WHat can be done to stop that agent to report in the dashboard or creating alerts?

6. The other confusion is, even when two instances are running, they should report the same data, but it is not. How do I troubleshoot?

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