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ServiceDesk textAPI

Question asked by pier-olivier.tremblay Champion on May 25, 2015
Latest reply on Apr 5, 2018 by ArunavaS

Hi folks,

 

How do you specify custom attributes in the text_api.cfg file. I tried to copy an ootb attribute declaration with no success:

 

OOTB : CHANGE.ORGANIZATION=organization.UUID.lookup_org

 

Mine : INCIDENT.COMPAGNIE=z_organization.UUID.lookup_org

 

 

Won't work.

 

 

What am i missing?

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