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Offline Reporting for Service Management

Question asked by sharamateti on May 25, 2015
Latest reply on May 26, 2015 by sharamateti

Hello,

 

I now became very frequent visitor here and the comments really helping me out very much...

 

 

Question: We have offline reporting for Service desk R12.7 and we are moving out to R14.1 and will also have Catalog along with ServiceDesk.

 

I would like to have the Offline reporting, on the offline server do I need to install both catalog and service desk applications or install only Service Desk but publish entire MDB which will have USM tables.

 

I would request if we have any document for this configuration. thanks much!

 

Regards,

Sharath.M

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