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Reopen button for Incidents with Resolved Status

Question asked by Balram.Deswal on May 26, 2015
Latest reply on May 27, 2015 by Balram.Deswal

Hi Team,

 

In detail_in.htmpl form for Employee Role, I want to add the Reopen Incident button when the status of the incident is resolved. So that its status can be again changed to open. How it can be achieved?

 

Regards,

Balram Singh Deswal

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