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Could i work with an agent in two differents managers?. How?

Question asked by itoro on May 27, 2015
Latest reply on Oct 22, 2018 by Sunish_CA

Hi,

I am going to migrate my CAWA 11.1 to 11.3 and before that, the company wants to make some test. So, i installed a new manager 11.3 version and now, i want to add all the agents, but we need to work at the same time with manager 11.1 and 11.3. Then, how to set up the agents in order to work in both managers?

 

Thanks a lot.

Isaac

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