AnsweredAssumed Answered

Trusted applications issue

Question asked by ANDA_15 on May 27, 2015
Latest reply on May 27, 2015 by alise02



I'm using the document classification feature to classify and identify the sensitive files.


Firstly, I use the Ca Dataminder for monitoring my data in motion, in use whitout applying any


possible action (capture folder). However, in the client host (where the endpoint is installed), I get continuously


the read only permission for each running application (until i include it in the trusted


applications list).


To resolve the problem, I try to include the name of the application in the trusted application list.


However, it is not possible because there are a lot of applications and services running on the host and it's impossible to allow manually all the available applications (examples: chrome.exe, iexplore.exe, wgnPwui.exe, AcroRd32.exe...).


So I wonder if there is a method to avoid getting these messages knowing that the user should


not see any Ca DataMinder message because the product is used only for monitoring the user's




Really it's a high impact issue, so I need your help


Best regards