AnsweredAssumed Answered

Dashboard alarm widget sound handling

Question asked by f.yark on Jun 1, 2015
Latest reply on Jun 25, 2018 by Greenones

Hi,

When using sounds on alarm widgets, the chosen sound repeats itself at each new page refresh.

Accepting or assigning the alert does not have any effect on this behaviour.

So far the only workaround against this is to add an extra filter (such as a custom field) and manually add text to this.

The issue with this workaround is that this also clears the alert form the dahsboard (bu not from infrastructure management console or the UMP home view).

 

Is it possbile to change this behaviour, so that sounds act more like in the old enterprise console?

Here the sound stopped propagating after accepting or assigning alerts, without changing the severity or other parts of the alert.

Outcomes